Direct settlement (or Pay and claim )
- Contact Bupa International customer service helpline
- Bupa International sends pre-authorisation to you or to your hospital
- Complete and sign the blank sections of the statement including the patient declaration. The hospital will attach invoices and send the claim to us.
- Bupa International pays hospital / clinic
- Bupa International sends your claim payment statement
- You settle any shortfall with hospital, clinic or doctor